Patient Care Coordinator

Seeking highly motivated individual to Join us on our mission of improving health through root cause medicine.

As a member of the patient care team, you will be the first point of contact for our patients – fostering a positive and collaborative experience for prospective patients to learn about, engage with and educate. You will hold in-depth phone consultations with patients to understand their needs and identify ways we can enhance the patient experience.

You’re literally the voice of the brand, and a strong relationship between our patients, and prospective patients starts with you. So only the awesome need apply.

Job type: Full time

Key Job Responsibilities:

  • Connects with existing and potential patients and aims to provide world class customer service and education to our current and future patient base
  • Handles various incoming and outgoing new and existing (patient) member phone calls
  • Resolves patient questions, complaints and billing inquiries in a professional, helpful manner
  • Promotes products and services by emphasizing product features and benefits based on customers’ needs
  • Utilizes EMR system to verify and document patient requests
  • Continually improves knowledge of company services & products
  • Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.

Benefits: Comprehensive benefits with competitive compensation package

Job Requirements

Minimum Education and Experience:

  • High School Diploma or GED required; college degree preferred
  • 1-2 years’ previous sales/customer service in health-related environment, preferred
  • Administrative experience a plus
  • Phone-related customer service a major plus
  • Familiarity with Microsoft Windows, Word, and Excel, GSuite applications, and EMR experience

Knowledge, Skills and Abilities:

  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
  • Solid business and patient care knowledge
  • Flexibility and versatility in problem analysis and resolution
  • Ability to build rapport quickly, and be persuasive without making patients feel pressured
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude
  • Working knowledge of HIPAA Compliance

Interested? Please submit your cover letter & resume here.

Medical Assistant Position

Full time position for Medical Assistant for busy, Functional & Integrative medical office. Duties include, working at the front desk, chart prep, phlebotomy, and assisting providers. Candidates must have one-year front desk and medical assistant experience. Excellent people skills, experience using electronic medical records, and attention to detail are required. Experience working with Pediatrics is preferred. Compensation starting at $14-$15 per hour.

Benefits: Comprehensive benefits with competitive compensation package

About us: Rooted in functional medicine and inspired by our patients, we take a systems biology approach to health care with one priority: improving the health and well-being of our patients and community. We are mission-driven and committed to delivering the highest standard of care while integrating health promotion, disease prevention, and education into our clinical practice.

Job type: Full time

Interested? Please submit your cover letter & resume here.

Business/Management Intern

Seeking a Business/Management Intern that would report to our CEO. Minimum 20 hours/wk, preferred time frame: June through early August. Applications received on a rolling basis until May 1, 2019.

Responsibilities:

  • Work under the direct supervision of the CEO to execute day-to-day operations, general office administration, and accounting
  • Collaborate on business development projects, outreach, and strategic planning
  • Under the direction of the CEO develop further protocols and enhance existing organizational policies and procedures
  • Support CEO during practice expansion Summer 2019
  • Other administrative duties as assigned

Qualifications:

  • Must be at least 18 years of age; currently enrolled in or entering a Business/Management Program starting September 2019
  • Detail oriented team player
  • Superior oral and written communication skills
  • Desire to learn about Healthcare Management/Leadership
  • Knowledge/proficiency in Microsoft office suite
  • Accounting and Business Administration students encouraged to apply
  • Healthcare Management and Leadership students encouraged to apply

Interested? Please submit your cover letter & resume here.

Physician or Advanced Practice Provider

Functional Medicine of Idaho (FMI) has a full-time opening for a Physician (MD/DO) or Advanced Practice Provider (NP/PA), with experience in Functional Medicine and Family Medicine. Ideally, candidates should be certified by the Institute for Functional Medicine or be willing to become certified. FMI offers competitive compensation and benefits

This provider will focus on the Functional Medicine team approach to provide excellent patient care and experiences, and deliver innovative, value-based care, with the ability to:

  • Build a patient-focused functional medicine practice and an internal and external referral network that brings chronically ill patients to Functional Medicine of Idaho for Functional Medicine and Primary Care.
  • Work closely with team members to optimize the patient care experience.
  • Provide feedback to the Medical Director and Practice Administrator on effective mechanisms to improve patient flow, patient care, EMR documentation, diagnostic testing options, and nutraceutical therapeutics.
  • Provide clinical support for shared medical visits

Qualifications

Education Requirement: M.D., D.O., N.P., or P.A., degree/certifications from an accredited school

Required Skills:

  • Functional Medicine experience in practice
  • Prescription authority or eligible to apply for licensure to prescribe from the State Medical Board
  • Excellent analytical and decision-making skills
  • Ability to work effectively and efficiently with diverse team members, caregivers, students, and patients
  • Superior communication skills, emotional intelligence, and the ability to function in a rapidly changing environment

Interested? Please submit your cover letter & resume here.