Medical Assistant

Purpose: To perform various clinical and office duties to keep FMI healthcare practice running efficiently.

Roles & Responsibilities:
  • Responsible for patients including vitals, test samples and maintaining patient health records and history
  • Preparing chart, Open and closing responsibilities as directed, and Participating in daily am clinical team huddles
  • To clean and prepare examination rooms prior to patient appointments
  • Responsible for daily communication with patient care and clinical team ensuring smoothly and efficient daily operations
  • Responding to patient inquiries in patient portal, faxing scripts and referrals on individual basis
  • Assist the nurse and office manager in maintain the medical inventory and placing orders for new materials as needed
Qualification and/or Work Experience Requirements:
  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred
Preferred Skills:
  • Must be detail-oriented and highly organized
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
  • Excellent interpersonal skills
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • High school or equivalent (Preferred)
  • EMR systems: 1 year (Preferred)
  • BLS Certification (Preferred)
  • Certified Medical Assistant (Preferred)

Work Location: Multiple Locations
Job Type: Full-time
Pay: $16.50 – $22.00 per hour

Interested? Please submit your cover letter & resume here.

HR Administrator

As an FMI HR Administrator, responsibilities will include preparing compensation and assisting with setting up company policies and maintaining updated employee records. To be successful in this role, you should have a good understanding of full cycle recruiting and solid knowledge of labor legislation, good written communication abilities, and experience with hands-on work in Human Resources Information Systems (HRIS). Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times.

Roles & Responsibilties:
  • Prepare and review compensation and benefits packages
  • Assist with Administer health and life insurance programs
  • Implement training and development plans
  • Plan quarterly and annual performance review sessions
  • Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
  • Update employee records with new hire information and/or changes in employment status
  • Maintain organizational charts and detailed job descriptions along with salary records
  • Forecast hiring needs and ensure recruitment process runs smoothly
  • Develop and implement HR policies throughout the organization
  • Process employees’ queries and respond in a timely manner
  • Stay up-to-date and comply with changes in labor legislation
Requirements and skills:
  • 3-5 years of HR experience
  • Hands-on experience with Human Resources Information Systems (HRIS), like BambooHR and PeopleSoft
  • Knowledge of Applicant Tracking Systems
  • Solid understanding of labor legislation and payroll process
  • Familiarity with full cycle recruiting
  • Excellent verbal and written communication skills
  • Good problem-solving abilities
  • Team management skills
  • BSc/MSc in Human Resources or relevant field
Who does an HR Administrator work with?
  • HR Specialists work closely with Managers to go over performance reviews, new employees to train and intake and current employees to ensure safety and benefits. They also work closely with the HR Managers and stakeholders.
Interested? Please submit your cover letter & resume here.

Patient Care Representative (PCR)

As a patient care coordinator you have an array of activities related to patient intake and care. You should be able to work in a fast – paced environment that promotes customer service.

Roles & Responsibilties:
  • Greeting and directing patients
  • Scheduling patient appointments and making reminder calls
  • Inform patients about upcoming appointments, classes, payments, portals, etc.
  • Obtaining patient’s demographics and insurance
  • Answering incoming calls, redirecting, and returning voicemails
  • Completing daily task for providers
  • Checking insurance benefits
  • Updating annual forms upon check in
  • Taking and processing cash, credit cards, and checks
  • Performing administrative duties such as clerk work, filing paperwork, mail services, etc. 
Qualifications and/or Work Experience Requirements:
  • High School Diploma or an Equivalent combination of education and experience preferred.
Preferred skills
  • Strong understanding of office procedures and protocol.
  • Requires critical thinking skills, decisive judgment.
  • Able to work in a stressful Environment.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent Computer Proficiency (MS Office – Word, Excel, PowerPoint, Outlook)
Interested? Please submit your cover letter & resume here.

Billing Representative

Seeking a highly resilient and organized individual with excellent communication skills to join our team at Functional Medicine of Idaho (FMI). This role is instrumental in the billing process, through collaboration with patients, providers and insurance companies.

Knowledge, Skills, and Abilities:
  • Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
  • Competent use of computer systems.
  • Answer patient phone calls with a smile and maintain a positive attitude.
  • Ability to post payments, denials and ERAs.
  • Ability to work with Accounts Receivables.
  • Answer phones and exhibit effective communication skills with insurance payers to resolve issues.
  • Respond to Portal messages, emails and voicemails in a timely manner.
  • Excellent customer service skills for interacting with patients and family members regarding medical claims and payments.
  • Ability to prioritize and work well in a team environment.
  • Ability to multi-task and backup billers when necessary.
  • Exhibit problem-solving skills to research and resolve discrepancies, denials, appeals, and collections.
  • Exhibit patience and calm manner when working with patients and insurers.
  • Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Willingness to assume other duties as assigned.
Qualifications and/or Work Experience Requirements:
  • High school diploma.
  • One to three years of experience in a medical office setting.
  • Knowledge of business and accounting processes usually obtained from an associate’s degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of standing, walking and bending.
Interested? Please submit your cover letter & resume here.

Functional Medicine Provider

We believe everyone’s journey to optimal health looks different. There is no one-size-fits-all – that’s why our team of providers, nurses, nutritionists and health coaches work collaboratively to deliver innovative, value based care rooted in Functional Medicine. Ideally, candidates should be certified by the Institute for Functional Medicine or be willing to become certified. This provider will focus on the Functional Medicine team approach to provide excellent patient care and experiences, and deliver innovative, value-based care, with the ability to:

Build a patient-focused functional medicine practice and an internal and external referral network that brings chronically ill patients to Functional Medicine of Idaho for Functional Medicine and Primary Care.

  • Work closely with team members to optimize the patient care experience.
  • Provide feedback to the Medical Director and Practice Administrator on effective mechanisms to improve patient flow, patient care, EMR documentation, diagnostic testing options, and nutraceutical therapeutics.
  • Provide clinical support for shared medical visits.

Professional: 5+ yrs. of experience, preferably within the primary care or outpatient setting; previous experience applying Functional Medicine within practice. Medical Doctor/Nurse Practitioner or Physician Assistant. Prescriptive Authority in State of Idaho.

Knowledge: Ability to apply functional medicine in practice; prescriptive or eligible to apply for licensure to prescribe from the State Medical Board; Ability to work effectively and efficiently with diverse team members, caregivers, students, and patients.

Education/Licensure: Higher education from an accredited institution required; current active license within the state of Idaho. Certified through the Institute for Functional Medicine, pursuing certification, halfway IFM certified or willing to become certified within 18 months. Additional training in Functional Medicine will be considered.

Communication: Excellent analytical and decision-making skills. Ability to engage in a dynamic clear conversation with team members and patients and/or their families. Superior communication skills, emotional intelligence, and the ability to function in a rapidly changing environment.

General: Passionate about health and wellness, functional medicine, health promotion, and disease prevention. Excellent public speaking skills, confidence in front of an audience, exceptional communication and problem-solving skills. Motivated to grow and develop knowledge, team player. Self-directed, highly organized, critical thinker. Willingness to represent Functional Medicine of Idaho with the utmost of integrity and professionalism. Strong computer literacy skills and the ability to operate and soundly navigate an EMR system.

This position is located in Meridian, Idaho, which was recently named the number one place to live in America and raise a family. Boise boasts a beautiful outdoor environment with skiing, mountain biking, rafting, hiking, camping, fishing and much more.

Compensation Package (After 90 Days):
  • Paid time off, holiday pay, CME time and allowance
  • Health insurance (Medical, Dental and Vision), HSA option and Gym Reimbursement
  • 401K with matching up to 5%
  • FMI benefits and discounts
Additional Benefits:
  • 4-day work week
  • Serves two hospital locations: St. Luke’s Boise & Meridian
  • Lower patient volumes to preserve the quality of care to all clients and foster work-life balance
Interested? Please submit your cover letter & resume here.